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In the HBR Guide to Coaching Employees, executive coach Ed Batista defines coaching as a style of management characterized by asking questions. With those questions you can move away from command-and-control leadership to a dynamic in which your direct report grows through self-reflection.
Asking the right coaching questions means the difference between a one-way interrogation and a dynamic learning session. Good coaching questions give someone who’s busy and competent the space in which to step back and examine herself. The right question can stop her in her tracks as she finally sees her own actions from a different perspective or envisions a new solution to an old problem. She may indeed learn to question herself so that next time she can catch herself in the act and change her actions in the moment.
Begin by planning out what you’ll ask and get yourself into the right mindset before the coaching session begins.
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While there are a lot of coaching questions you can’t directly prepare for ahead of time, many of the ones you’ll ask in the first session are fairly standard, so take time to consider them beforehand.
First think about what you need to know to help your direct report. Your questions in this session will not only help you understand her situation but also can help you to identify her:
- Current developmental level and goals (what she is ready for, what she can handle, what’s the next step in her journey)
- Skill level against leadership competencies and behaviors
- Preferences (e.g. how she processes information or makes decisions – Meyers-Briggs-type categorization)
- Motivations and values
- Habits and structures that might be holding her back
Then think about how you’ll ask your questions. To give your direct report the space to reflect and respond effectively, they should be phrased as open-ended queries. It can be helpful to think about the first word: open-ended questions often begin with “what,” “how,” “who,” “where,” and “when.” (See the sidebar “Open-Ended Coaching Questions.”) Stay away from “why” – it can feel confrontational and judgmental. To get at the same thing, instead ask, “What was your intention with that?”
The most important thing to keep in mind while composing (and delivering) coaching questions is that you need to be genuinely curious about the answers. People can tell if you’re just asking a question because it’s what you’re “supposed” to do. And you won’t be able to get to that one question and that moment of self-discovery if you’re just going through the motions rather than authentically interested in your direct report, her situation, and her growth.
Being authentically curious can take practice and rewiring: you have to accept the idea that others may be as smart as you, and suspend (good!) habits like asserting a strong point of view. But it will help you both as you prepare for your session and in the moment.
Once you are in the coaching session, you will need to respond to your direct report’s comments with further questions. Think of these questions as creating a bridge between what she has said and what else you want to learn. This intuitive process at the heart of the coaching relationship can’t be scripted. Your own authentic curiosity in her and her development is invaluable in triggering your next question: it’s something that happens from the gut.
You can help your gut to be ready, though, by intentionally getting into the right frame of mind as the session begins. For example, I always find it incredibly difficult to walk into a coaching session immediately after facilitating training or delivering a key note address: there is a big shift that I need to do to go from having a strong presence in front of a large audience to having a more intimate presence of being quiet and hearing and reacting to the person in front of me.
3 Questions That Will Change Your Life Pdf To Jpg Converter
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HBR Guide to Coaching Employees
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Deliberately schedule your coaching sessions so that you’ll be able to get into that place of listening, and if you anticipate being frantic in the hour leading up to your session take a few minutes out to pause, take a few deep breaths, and get yourself physically centered. Pull up your notes from the last coaching meeting with this direct report to reconnect to the conversation as it stands now.
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Once you understand your direct report’s point of view into a given situation, be careful not to let the session turn into venting or blaming others. Instead of asking questions that might reinforce the emotional charge she already feels, ask questions that open up possibilities she may not have considered yet.
For example, if your direct report has described an argument she had with another colleague, instead of saying things like, “I can’t believe that person would do that to you” or belaboring “how did that make you feel,” ask questions that pose a different perspective: “I hear how frustrated you are. What do you think is going on in his world that may have led to this behavior?” or “What does the business need the two of you to do? What would you need to see from this person to have a better relationship?”
Or if she’s frustrated at her own perceived lack of personal development: “You’ve had to come through many learning curves in your career. What has been your success cycle in the past?” Recognizing your coachee’s story but asking her to shift her thinking beyond it is one of the most important ways a question can open up new possibilities.
Once you’ve asked a set of questions that opens the dialogue and helps you to see things through her eyes, it’s your turn to share your perspective. And even that begins with a question: “Are you open to me sharing with you how I am seeing this? Could I offer you a different lens? A new approach?”
Bosses have a taller order than executive coaches when it comes to asking questions. Your direct reports will always be asking themselves whether they actually want you to see their weaknesses (real or perceived) and their personal opinions about professional colleagues and situations—this takes real trust. But that’s also what can make managers the most invaluable coaches: once you build that relationship over time, you have a much deeper ability to ask just the right question.
Amy Jen Su is a contributor to theHBR Guide to Coaching Employees, published by Harvard Business Review Press in December 2014.
A file with the JPG or JPEG file extension (both pronounced 'jay-peg') is a JPEG Image file. The reason some JPEG Image files use the .JPG file extension versus .JPEG is explained below, but no matter the extension, they are both the exact same file format.
JPG files are widely used because the compression algorithm significantly reduces the size of the file, which makes it ideal for sharing, storing and displaying on websites. However, this JPEG compression also reduces the quality of the image, which might be noticeable if it's highly compressed.
Some JPEG Image files use the .JPE file extension but that's not very common. JFIF files are JPEG File Interchange Format files that also use JPEG compression but aren't as popular as JPG files.
How to Open a JPG/JPEG File
JPG files are supported by all image viewers and editors. It's the most widely accepted image format.
You can open JPG files with your web browsers like Chrome or Firefox (drag local JPG files onto the browser window) or built-in Microsoft programs like Paint, Microsoft Windows Photos and Microsoft Windows Photo Viewer. If you're on a Mac, Apple Preview and Apple Photos can open the JPG file.
Adobe Photoshop, GIMP and basically any other program that views images, including online services like Google Drive, support JPG files too.
Mobile devices provide support for opening JPG files too, which means you can view them in your email and through text messages without needing a specific JPG viewing app.
Some programs might not recognize an image as a JPEG Image file unless it has the proper file extension that the program is looking for. For example, some basic image editors and viewers will only open .JPG files and will not know that the .JPEG file you have is the same thing. In those instances, you can just rename the file to have the file extension that the program understands.
Some file formats use file extensions that look like .JPG files but are in fact unrelated. Examples include JPR (JBuilder Project or Fugawi Projection), JPS (Stereo JPEG Image or Akeeba Backup Archive) and JPGW (JPEG World).
How to Convert a JPG/JPEG File
There are two main ways to convert JPG files. You can either use the image viewer/editor to save it to a new format (assuming that function is supported) or plug the JPG file into an image converter program.
For example, FileZigZag is an online JPG converter that can save the file to a number of other formats including PNG, TIF/TIFF, GIF, BMP, DPX, TGA, PCX, and YUV.
You can even convert JPG files to an MS Word format like DOCX or DOC with Zamzar, which is like FileZigZag in that it converts the JPG file online. It also saves JPG to ICO, PS, PDF, and WEBP, among other formats.
If you just want to insert a JPG file into a Word document, you don't have to convert the file to an MS Word file format. In fact, a conversation like that doesn't make for a very well-formatted document. Instead, use Word's built-in INSERT > Pictures menu to plug the JPG directly into the document even if you already have text in there.
Open the JPG file in Microsoft Paint and use the File > Save as menu to convert it to BMP, DIB, PNG, TIFF, etc. The other JPG viewers and editors mentioned above support similar menu options and output file formats.
Using the Convertio website is one way to convert JPG to EPS if you want the image file to be in that format. If that doesn't work, you can try AConvert.com.
Is .JPG the Same as .JPEG?
7 Prayers That Will Change Your Life Forever
Wondering what the difference is between JPEG and JPG? The file formats are identical but one has an extra letter in there. Really... that's the only difference.
Both JPG and JPEG represent an image format supported by the Joint Photographic Experts Group and have the exact same meaning. The reason for the different file extensions has to do with early versions of Windows not accepting the longer extension.
Like HTM and HTML files, when the JPEG format was first introduced, the official file extension was JPEG (with four letters). However, Windows had a requirement at that time that all file extensions could not exceed three letters, which is why .JPG was used for the exact same format. Mac computers, however, did not have such a limitation.
What happened was that both file extensions were used on both systems and then Windows changed their requirements to accept longer file extensions, but JPG was still being used. Therefore, both JPG and JPEG files circulated and continue to be created.
3 Questions That Will Change Your Life Pdf To Jpg
While both file extensions exist, the formats are the exact same and either can be renamed to the other without a loss in functionality.